Privacy Policy

1. Introduction

This Privacy Policy explains how Court Marriage Arya Samaj Mandir Delhi ("we", "us", "our") collects, uses, discloses, and safeguards personal information when you visit our website or use our court marriage documentation and process-facilitation services. By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.

We process personal data in line with the Information Technology Act, 2000 and its rules, and in good-faith alignment with the Digital Personal Data Protection Act, 2023 ("DPDP Act") as its rules come into force in phases.

2. Information We Collect

We collect the following categories of information when you contact us, apply for a consultation, or use our services:

• Contact details: name, mobile number, email address, and residential address.
• Case details: the type of marriage service you need (court marriage, Arya Samaj marriage, Nikah registration, NRI marriage, etc.) and any details you share about your situation.
• Identity and eligibility documents: copies of documents you upload or share with us for your application, such as Aadhaar card, PAN card, passport, photographs, age proof, and address proof.
• Communication records: messages, call notes, and correspondence exchanged with our team over phone, email, or WhatsApp.
• Technical data: IP address, browser type, device information, and pages visited, collected automatically when you use our website.

We only collect information that is reasonably necessary to assess your requirements and provide our documentation and facilitation services.

3. Legal Basis and Consent

We collect and process your personal information on the basis of your consent (given when you submit an enquiry, call us, or message us) and, once you engage our services, as necessary to perform our services to you. You may withdraw consent at any time by contacting us, though this may affect our ability to continue assisting with an ongoing application.

4. How We Use Your Information

We use your information only for purposes connected to our services, including to:

• Understand your requirements and advise you on the applicable process and documentation.
• Prepare, verify, and file the paperwork required for your marriage registration or certificate.
• Communicate with you about your application status, appointments, and next steps.
• Coordinate with the relevant Government Marriage Registrar, Arya Samaj Mandir, or court as required for your case.
• Respond to your queries, complaints, or refund requests.
• Improve our website and services, and comply with applicable law.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5. Data Security

We use industry-standard security practices to protect your personal information, including SSL encryption for data in transit, restricted and password-protected access to case files, and limiting document access to team members directly working on your application. While we take reasonable precautions to protect your data, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Sharing and Disclosure

We share your information only where necessary to deliver our services or where the law requires it, specifically:

• With the concerned Government Marriage Registrar, Arya Samaj Mandir, or court, to file and process your application.
• With independent advocates, notaries, or witnesses engaged for your specific case, where relevant to your application.
• With service providers who support our operations (such as website hosting or payment processing), who are permitted to use your data only to provide that support to us.
• Where required by law, regulation, legal process, or a valid order of a court or government authority.

We do not share your documents or personal details with any third party for reasons unrelated to your marriage registration.

7. Data Retention

We retain your personal information for as long as reasonably necessary to complete your application, respond to any follow-up requirements, and meet our legal, accounting, or dispute-resolution obligations. You may request deletion of your data as described in Section 9 below, subject to any documents we are legally required to retain.

8. Cookies and Analytics

Our website uses essential cookies required for the website to function correctly, and may use analytics cookies to understand how visitors use our website so we can improve it. You can disable cookies at any time through your browser settings; doing so may affect some website features.

9. Children's Information

Our services relate to marriage registration and are intended only for adults who are legally eligible to marry under Indian law. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will take steps to remove it.

10. Your Rights

Subject to applicable law, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information, once your case is complete and we are not required to retain it for legal purposes.
• Withdraw consent to further processing, as described in Section 3.
• Raise a grievance about how your information is handled, as described below.

To exercise any of these rights, write to us at info@courtmarriagearyasamajdelhi.com or call +91-9718662270. We will respond within a reasonable time and in line with applicable law.

11. Grievance Officer

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The "Last updated" date at the top of this page shows when it was last revised. We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at info@courtmarriagearyasamajdelhi.com or call +91-9718662270.